Chuan Park

Privacy Policy

This website is operated by Kaeden Ong (CEA Reg. No. R027596H), a licensed real estate salesperson from ERA Realty Network Pte Ltd (CEA Licence No. L3002382K). We respect your privacy and are committed to protecting your personal data in accordance with the Singapore Personal Data Protection Act 2012 (PDPA).

Who We Are

The data controller for this website is Kaeden Ong, operating under ERA Realty Network Pte Ltd. The site helps prospective buyers enquire about Chuan Park at Lorong Chuan and receive relevant project information and updates.

Information We Collect

When you submit an enquiry form, download request, or registration on this website, we may collect the following personal data:

  • Your full name
  • Mobile phone number
  • Email address
  • Any optional message or preference you provide

This information is provided voluntarily by you. We do not collect sensitive personal data such as race, religion, health information, or financial account details through this website.

How We Collect Your Data

We collect personal data directly through website forms, WhatsApp conversations initiated by you, email correspondence, and phone enquiries. We may also receive your details if you register your interest through authorised marketing channels linked to this project.

How We Use Your Information

Your personal information is used for the following purposes:

  • Responding to your enquiry about Chuan Park
  • Sending you requested materials such as the price list, e-brochure, or buyer guide
  • Arranging showflat appointments and follow-up communications
  • Providing updates on unit availability, pricing, and project launches
  • Complying with legal and regulatory obligations

We do not sell, rent, or trade your personal data. Your information may be shared with the developer-appointed sales team solely for the purpose of servicing your enquiry about Chuan Park.

Legal Basis for Processing

Under the Singapore PDPA, we rely on consent and legitimate business interest as the basis for collecting and using your personal data. By submitting a form or contacting us, you consent to the collection, use, and disclosure of your personal data as described in this Privacy Policy.

Data Storage and Security

Your information is stored on secure, industry-standard cloud services with access limited to authorised personnel. We implement reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Your data will not be retained longer than necessary for the purposes it was collected.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Once the retention period expires, we will securely delete or anonymise your data.

Cookies and Tracking

This website may use cookies and similar technologies to understand visitor behaviour, improve user experience, and measure the effectiveness of our marketing. You can manage cookie preferences through your browser settings. Advertising and analytics partners may also place cookies in accordance with their own privacy policies.

Your Rights

You have the right to access, correct, update, or delete your personal data at any time. You may also withdraw your consent for marketing communications by contacting us. To exercise these rights, please reach out via WhatsApp at +65 9048 0660 or by email.

Third-Party Links

This website may contain links to third-party websites, including developer resources, virtual tour platforms, and map services. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page, and continued use of the website after updates constitutes acceptance of the revised policy.

Contact

If you have any questions about this Privacy Policy or how your personal data is handled, please contact:

Kaeden Ong
ERA Realty Network Pte Ltd
CEA Reg. No. R027596H | CEA Licence No. L3002382K
WhatsApp / Call: +65 9048 0660